The questions we get most — sorted into clear sections so you can find what you need in seconds.
Seven sections covering safety, delivery, payments, refills and more. Or use the search bar above if you'd rather jump straight to it.
Yes. We use delivery patterns that mirror organic engagement, drip-feed larger orders over hours or days, and never ask for your password. Your account stays fully under your control at every step.
Bans for simply receiving followers are extremely rare — Instagram's enforcement targets accounts running automation or selling engagement, not the accounts on the receiving end. Our followers come from active profiles delivered gradually, which keeps growth looking natural. For the full honest breakdown, read our guide: Is buying Instagram followers safe?
Never. We only ever need your public handle or a link to the post you want to boost. If any growth service asks for your password, leave immediately — that's how accounts get stolen.
Yes. Every follower, like, view and stream comes from a genuine, active account. We don't use bots, fake profiles or anything automated that platforms can detect.
Yes. Checkout runs over SSL with PCI-compliant payment processors. We never see or store your card details, and we don't share your email or order details with anyone.
Judge any follower service on four things: whether it asks for your password (we never do), whether refills are included in writing (ours run automatically for 30 days), whether delivery is gradual (ours is), and whether checkout runs through a real card processor (ours does). Our guide to real vs fake followers shows you how to audit what any seller delivers.
Most orders begin within ten minutes of checkout. Smaller packages complete within an hour, larger packages drip-feed over 24–72 hours so growth looks natural.
Smaller packages already arrive almost instantly. For larger orders we deliberately slow the pace so it looks organic — speeding it up would defeat the purpose. If you need everything by a certain date, contact support and we'll plan delivery around it.
Delivery slows down occasionally when platforms run engagement spikes (new feature launches, big events). If your order isn't moving after 24 hours, contact us with the order number and we'll get it back on track.
For likes and views, yes — just paste each post link at checkout. Followers go to one profile per order. If you want to spread followers across multiple accounts, place separate orders for each.
Visa, Mastercard, American Express, Apple Pay, Google Pay, and PayPal. Cryptocurrency available on request — contact support before checkout.
Never. The price you see at checkout is the price you pay — no extra fees, no subscriptions, no surprise renewals.
Yes — automatic 10% off when your cart hits £20, and we offer custom pricing for orders over £500. Email us and we'll put together a quote within the day.
Yes, but discreetly. Your statement will show our generic billing descriptor, not the name of our service.
Every order includes a 30-day refill guarantee. If anything drops within the first month, we top it up automatically — no ticket needed.
Refills usually trigger automatically within 24 hours of detecting a drop. If you spot it before us, message support with the order number and we'll fast-track it.
Yes. If we can't deliver what you ordered we issue a full refund within 3–5 business days. After delivery has started, refunds are pro-rata on the undelivered portion.
For followers, yes — we can't add followers to a private account. For likes, views and streams it depends on the platform. If unsure, run the order on a public profile and switch back after.
We recommend posting at least 3–5 pieces of content before ordering followers. New empty accounts attracting followers fast can look suspicious to platforms — content first, growth second.
Some will, most won't — the point of buying followers is social proof. Once your count is higher, organic users are dramatically more likely to follow and engage, which is where real engagement growth comes from.
Instagram — that's our whole focus. Specialising in one platform means better follower quality and faster fulfilment than spread-thin multi-platform panels.
Instagram followers and Instagram likes. Followers go to your profile; likes go to individual posts you choose at checkout. Both are available on the buy Instagram followers page.
Yes — as long as the profile is public and you have permission. We don't verify identity, but unsolicited growth can cause issues for the recipient, so make sure they're expecting it.
Not yet — but they're on the roadmap. Subscribe to our newsletter on the homepage to be notified when they launch.
Use the contact form, drop us an email at support@followers.gg, or chat via the bubble bottom-right. We aim to reply within 30 minutes during UK working hours and within a few hours overnight.
Your order number (in your email confirmation), the platform and handle in question, and a short description of the issue. The more detail, the faster we can fix it.
Check spam first — confirmations sometimes land there. If it's been over 30 minutes and there's nothing, email support with the email address you checked out with and we'll resend it.
Try a different keyword, or message support directly.
Real humans, real replies — usually within 30 minutes. No bots, no scripts, no "your call is important to us."
